Shipping policy
Last updated: 4/30/2026
Thank you for shopping with AXLabs. Below are the terms and conditions that make up our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped according to the method selected at checkout.
2. Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or high demand.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
5. Delays & Carrier Issues
We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances once the package has been handed off to the carrier.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “delivered.” If this occurs, please contact the shipping carrier directly.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided and the order has already shipped, we are not responsible for replacing or refunding the order.
8. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photo or video evidence at:
nickdm188@gmail.com
9. Contact
For any shipping-related questions or concerns, please email:
nickdm188@gmail.com
10. Agreement
By placing an order with us, you agree to this Shipping Policy.